Maintenance

The Teatro chairs are designed and built for years of reliable service. The durability and beauty of the chair will however, be greatly enhanced with proper care and inspection, as described below. Each project will be provided with an Operations and Maintenance (O&M) Manual which will describe in detail the maintenance measures to be taken by onsite personnel. For more information on the care of the veneer and fabric components of your product, click the appropriate link.

Preventative Maintenance

Inspection and Cleaning In the first year after the original installation, it is recommended that the chairs be inspected quarterly to insure that all chairs remain secure to the floor, and that the seats and backs remain tight to the leg frames. After the first year, this inspection interval can become longer, but should never exceed 6 months.


Lubrication There are no components in the Teatro chair which require lubrication. Seat pivot hinges include a nylon bushing to insure silent and consistent performance.


Periodic Readjustment Besides inspecting for loose screw attachments, there should not be any routine need for readjustment. If, however, a loose connection is discovered, please refer to the appropriate drawing and instructions for installing the subject component. These drawings and instructions can be found in the O&M Manual.

The Teatro chair has been designed and tested to achieve optimum performance and durability. In general, onsite maintenance personnel can provide the appropriate service to correct problems if they have the necessary spare parts and installation instructions.


Troubleshooting In the event that a problem with the performance or finish of the chair occurs, it is often possible for immediate on-site remedies. TSI recommends that any loose components should be inspected for any visible evidence of breakage. If evidence is found, the part should be immediately replaced. If there is no evidence of breakage, the attachment hardware should be checked to insure tightness.


Obtaining Replacement Parts A complete list of spare parts provided with the original installation is included in the O&M Manual. If any additional parts are required, simply contact Theatre Solutions and refer to the appropriate part number or the description listed in a drawing depicting the component.


Service Calls For service work which cannot be executed by the building user, contact Theatre Solutions and we will assist in arranging a visit by qualified technicians.


Shipping Back to Theatre Solutions Prior to returning any component part(s) to Theatre Solutions, please contact us by phone or fax for instructions on packaging and shipment method.